Delivery and Returns

Delivery

JWB will aim to send all orders via An Post Express Tracking within 1- 2 working days if the item is held in one of our Irish warehouses. We will endeavour to inform you as soon as possible if the item you require is not in stock.

Delivery cost to any address in Ireland or Northern Ireland: €10.00(incl. Vat)
Delivery cost to any address in the UK (usually 72 hours): €10.00 (incl. Vat)


Returns

  1. You may return any item bought from our standard range* within 20 days of delivery providing it is in the original packaging and suitable for resale.
  2. Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:
    1. Goods that have been embroidered, logo or printed.
    1. Goods that have been specially procured in line with your requirements and do not form part of our standard range*.
  3. Please note that, where applicable, returns will carry a handling charge unless we delivered the item in error or the item is faulty.
  4. This does not affect your statutory rights.

To return goods, please contact sales on 01 8388917 or email info@jwbalfour.ie

For any other (i.e. non faulty returns) there is a restocking fee on all goods returned. The customer must pay the return postage.

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